KIDS HELP PHONE / JEUNESSE J' ECOUTE

Kids Help Phone operates a 24/7 bilingual telephone and text counselling service for young people across Canada, including those in Toronto and the GTA. Trained volunteer and professional counsellors respond to calls and messages from children and teens struggling with issues like bullying, depression, family conflict, and substance use. The service is free, confidential, and available to anyone under 20 years old, providing immediate emotional support when young people need someone to talk to outside school or family settings. Counsellors help callers work through their concerns, develop coping strategies, and connect with local resources when necessary. The organization aims to prevent crisis situations by offering early intervention and a listening ear during critical moments in young people's lives.