Mackenzie Health Volunteer Association

Mackenzie Health Volunteer Association mobilizes volunteers to support patients and staff at Mackenzie Health in Richmond Hill, a 500-bed hospital serving the northern Greater Toronto Area. Volunteers provide direct patient care assistance, help with wayfinding and information services, support families in waiting areas, and contribute to hospital operations across multiple departments. The organization recruits, trains, and coordinates hundreds of volunteers who donate time each week, from students gaining healthcare experience to retirees offering their expertise. By filling gaps in hospital services, volunteers allow medical staff to focus on clinical care while enhancing the patient experience. The association also organizes special programs like pet visits and therapeutic activities that improve wellbeing during hospital stays. Volunteers come from diverse backgrounds and age groups, creating a community presence within the hospital that reflects the neighborhoods Mackenzie Health serves.